Emergency and urgent support guidance

Care4AU is a directory, not an emergency service. If someone is in immediate danger, call emergency services. For urgent clinical, mental-health or safeguarding concerns, use the appropriate crisis, health or government service rather than waiting for a directory enquiry.

Useful next steps

For non-emergency urgent needs, explain the timeframe clearly when contacting providers and ask honestly about immediate capacity. Keep a backup plan and contact relevant services directly where needed.

Find ongoing support

Once immediate needs are addressed, Care4AU can help you compare providers for ongoing disability, aged-care, allied-health and home support.

Find support · Guide for families and carers