Domestic assistance and home help

Domestic assistance and home help can make everyday living safer and more manageable. Services may include cleaning, laundry, meal preparation, shopping, gardening and practical household tasks. The right service should respect the person’s routines, privacy and preferences.

What to include in a request

Share your suburb or postcode, the help you need, your preferred timing and any access, communication or cultural preferences. You do not need to share more personal information than is necessary to start a conversation.

Questions to ask

Ask exactly what tasks are included, whether supplies are provided, worker consistency, travel fees, minimum booking times, how changes are communicated and whether the provider can work with your funding arrangement.

Take your time choosing

A provider should explain their services, costs and next steps clearly. Compare options where possible and ask for information in a format you can understand.

Request domestic assistance and home help · How Care4AU works