NDIA-managed support

NDIA-managed funding generally requires supports to be delivered through appropriately registered providers. The provider should explain whether it can work with your plan and how it will manage bookings, service agreements and claims.

Before you contact a provider

Have your goals, support type, location, preferred days and contact preferences ready. You can give only the information needed to begin. A provider should explain costs and service arrangements clearly before you agree.

Questions to ask

Ask whether the provider is registered for the support you need, whether it has capacity, what the fees are, how booking changes work and how you can raise concerns.

Care4AU is an independent directory

Care4AU does not provide funding advice or make claims. Use official NDIS information, your plan manager or support coordinator for advice specific to your plan.

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