Aged-care provider comparison checklist
Comparing aged-care providers helps you understand the practical differences between services. Ask for clear information before you agree to an arrangement.
What to compare
Check service scope, availability, worker consistency, fees, travel, minimum booking times, communication, complaints processes, flexibility when needs change and whether the provider can work with your funding arrangement.
Take your time
You do not need to decide during the first conversation. Ask for information in writing, compare more than one option where possible and choose the arrangement that works for the person receiving support.