How to prepare a support request
A clear request helps suitable providers understand what you need without asking you to repeat information. Start with the practical details and include preferences that matter to the person receiving support.
Include the right information
Include the support needed, suburb or postcode, timing, funding type if known, preferred contact method, communication needs and any important preferences such as language, accessibility or worker gender.
Privacy and choice
Share only information needed to start a conversation. The person receiving support should remain at the centre of the decision, including who is contacted and how.